Orders are processed on business days (Monday–Friday, excluding U.S. holidays). Orders placed and paid for before 12:00 PM CST on a business day are dispatched the same day. Orders placed after the cutoff, on weekends, or on holidays are dispatched the next business day. During occasional high-volume periods, processing may take an extra business day — we'll always keep you posted.
We ship via major U.S. carriers (such as USPS and UPS). At checkout you can choose the service level that fits your timeline:
| Service | Estimated delivery* |
|---|---|
| Standard | About 3–5 business days |
| Priority | About 1–3 business days |
| 2-Day | Within two business days |
| Overnight | Next business day |
*Delivery windows are carrier estimates measured from the ship date, not the order date, and are not guaranteed.
Shipping cost is calculated from your destination, the package weight, and the service level you select, and is shown before you complete your order. We do not mark up carrier rates for profit.
Once your order ships, we'll email you a tracking number so you can follow your package to your door. You can also view your order status any time from your account.
We currently ship to addresses within the United States. If you're outside the U.S. and would like to inquire about an order, please contact us and we'll let you know what's possible. International customers are responsible for any customs duties, taxes, and compliance with their local laws.
Every order is packed discreetly and securely to protect its contents in transit. Temperature-sensitive items are handled appropriately for safe delivery.
Please double-check your shipping address at checkout. We are not responsible for packages delayed or lost due to an incorrect or incomplete address. If a package is returned to us as undeliverable, we can re-ship it once the correct address is provided; a re-shipping charge may apply.
If tracking shows your package as delivered but you can't find it, please check with others at your address and your local carrier first. For packages lost or damaged in transit, contact us at orders@k4elite.com within 7 days and we'll help file a carrier claim and work with you toward a resolution. Items that arrive damaged or defective are covered under our Returns & Refunds Policy — that's on us and we'll make it right.
Once a package leaves our hands, delivery is in the carrier's control. Weather, carrier backlogs, and other events can occasionally cause delays. We'll always do our part to help, but we can't guarantee carrier delivery times.
Questions about shipping or your order?
K4 Elite · Conrad Kinch
Email: orders@k4elite.com
Phone/Text: 318-517-3831